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| Location |
waterford,Michigan |
| Type of Insurance |
Dental Insurance |
| Date: |
06-22-2008 |
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| Summary |
Horrible company that denies benifits and claims!. |
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| By |
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| Location |
waterford,Michigan |
| Type of Insurance |
Dental Insurance |
| Date: |
06-22-2008 |
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Horrible company that denies benifits, would never use again!. |
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| By |
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| Location |
Chicagoland,Illinois |
| Type of Insurance |
Health Insurance |
| Date: |
06-13-2008 |
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Their customer service is awful. They can't even give you basic information from the coverage book. My child had surgery last month which was pre-certified and I am still waiting for my copy of the letter! I've called three times and the person this morning told me to call my Drs office and get it from them! Called three times for replacement ID cards and not gotten those either. Once you hit your DD, watch out, because they look for anything and everything to deny a claim (in my experience). I am in insurance myself so I really feel for people who are not and are getting steamrolled by these idiots.. |
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| By |
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| Location |
Chicago,Illinois |
| Type of Insurance |
Health Insurance |
| Date: |
05-19-2008 |
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| Summary |
Had them a few years back...horrendous customer service.. |
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| By |
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| Location |
Chicago,Illinois |
| Type of Insurance |
Dental Insurance |
| Date: |
05-06-2008 |
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| Summary |
High premiums for lousy dental coverage, terrible customer service and extremely poor claims handling.. |
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| By |
Bob |
| Location |
Dallas,Texas |
| Type of Insurance |
Health Insurance |
| Date: |
04-27-2008 |
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Unicare denied my knee surgery claims, saying preexisting. But I had seen no doctor before. I did tell knee surgeon I felt some pain a few months prior when stretching, but he said that would not tear knee meniscus (cartilage). Unicare claimed preexisting BEFORE they even had the doc's notes! I did ask insurance agent about the knee pain and how to handle on the application med history questionaire, he said don't self-diagnose. Unicare also
1. Ignored my written request for "what" was preexisting, and when was that?
2. Ignored my Creditable Coverage certificate , which policy says they "will" issue credit for
3. Now threatens to rescind policy if I don't accept knee exclusion waiver in 12 days
4. Gave me a fax number to which I faxed doctor's opinion letter, which they told me the next day "is an old number"a
5. Told the hospital billing dept. that "something happened in October"
I can smell $$$$'s!!! Can you??. |
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| By |
jerry |
| Location |
livonia,Michigan |
| Type of Insurance |
Other Insurance |
| Date: |
04-25-2008 |
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hi this is jerry again...i mis read the rating scale on my last note and mistakenly put the wrong input....i wish i could correct it...p.s i also i want to say good luck getting your ck on time...seems you have to call every time for them to send it...with a excuse of there are being sent from a different place and should be on time next time but then again get the same excuse,,,take care JT. |
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| By |
jerry |
| Location |
livonia,Michigan |
| Type of Insurance |
Other Insurance |
| Date: |
04-25-2008 |
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Unicare denied my disibility claim after they have had me see there here say insurance doctor said i was able to work...these doctors work for the insurance and are telling what they want to hear...so they call my house at 5:00pm andtell me to report to work the next day!!there is no way i can workmy job at this time of recovery..they dis regarded my primary doctors documents and sent there doctors notes to my employer..now i have no income and they what me to pay 100% cobra...i want to go to work asap but still recoverying from a accident and in to much pain and healing.
don't let this company scare you like this ...the bottom line is what your primary doctors says to do...and i'm not going to let them get away with this I'm fighting this...what is there deal? people need to heal and my doctor said i might be back in a month or so if i keep showing the inprovment...bottom line it's all about the money..how do they sleep at night!!!!well i hope this helps take care JT. |
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| By |
Ron |
| Location |
North Vernon,Indiana |
| Type of Insurance |
Health Insurance |
| Date: |
04-16-2008 |
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Unicare is the worst insurance company I have ever used, and I would advise others to find their insurance elsewhere. This company denied most of my claims for the medical costs associated with my diagnosis and treatment for cancer. For one thing, they denied most of my surgery because I was treated in an outpatient facility, which I find rediculous since such treatment is almost always less expensive and therefore should be used whenever possible. In addition, the company refused to pay for a biopsy because they stated that my "super saver" policy only covered $300 for all labwork. Finally, their customer service was worthless. Not only did they give me the run-around when I called to find out why my claims were being denied, but they also failed to forward the hospital/lab costs onto me until a full year after treatment; and this resulted in my inability to include all of my 2007 medical costs onto a single year's tax return.. |
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| By |
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| Location |
Gainesville,Texas |
| Type of Insurance |
Health Insurance |
| Date: |
04-10-2008 |
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| Summary |
Liars and cheaters!. |
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